With more employees shifting to remote work, maintaining the use of a business phone setup becomes more complicated. There is no point in a business landline if no one is present at the office. Traditional phone systems are no longer compatible with changing workplace norms.
A modern solution is needed to meet the needs of modern workplace changes. Thankfully, that solution is out there. Instead of outdated landlines, businesses can use digital communication systems to stay connected.
Digital communication systems make it possible to make calls and receive them via the cloud and the internet. The calls can be made and received via desktop applications, cellphones, and even desk phones using one set business number. In this way, teams stay connected under a virtual setup that is not only more convenient but more cost-effective than traditional business phone systems.
Given the rise in the number of companies with remote workers, phone systems that can be used in and out of the physical workplace are essential! As with digital workplace platforms and task management applications, digital phone setups make it possible to connect with team members, no matter where they’re working from. Read on to learn more about the adoption of the virtual phone system and its necessity for the digital workplace!
How Does The Virtual Phone System Work?
The Virtual Phone System connects to the PSTN: the Public Switched Telephone Network, to keep everything connected. As long as you have an Internet connection, you can make and receive calls using the Virtual Phone System. Your company will work with a chosen virtual phone systems provider so that you can make and receive calls to those associated with the business.
Calls are converted from analog to VoIP codecs, enhancing the quality of sound so you can hear what is being said on the other end. This conversion makes it possible to achieve a high-quality sound regardless of the type of phone being used. The use of landlines is much more restrictive as you are limited to the place where the telephone was installed.
Your connectivity is also limited as it relies on wired connections instead of the Internet. An abundance of fees and tolls must be paid for continued usage of the landline. Using VoIP is the top option for convenience and quality. Still, if you do not have this service, you may be using a PBX, Private Branch Exchange, which is essentially a standard phone system but one that also uses analog signals.
The most significant difference between PBX and virtual phone systems is showcased in how calls are carried out and fused with the Public Switched Telephone Network. You will save more money and have far more scalability by using a Virtual Phone System instead of a standard PBX.
What Are The Benefits Of These Landline Alternatives?
The Setup Is Simple
You don’t need phone hardware to get things going. Using a Virtual Phone System is straightforward: after receiving your VoIP phones, you plug them in. Then, they’re ready to go! Traditional landlines require installation which potentially stalls business productivity until everything is situated with the wires and their connectivity.
An installer will manually create areas for the setup by cutting holes and running wires through them. This process is costly and takes away time that you would instead likely dedicate to your business.
You Select The Features You Want
Depending on the scale of your business, you may need more or fewer features for your Virtual Phone System. By going virtual, you can choose which features you want to include, giving you more control over convenience and productivity at your business, and control over the cost.
You may, for instance, want to include automated greetings but feel no need to include holding music for waiting. By using a Virtual Phone System, you have the choice to select the features you want and make them as specific for your business as possible.
Your Phone Number Is Consistent
Given that your employees are working in different locations with different personal phone numbers, it is not likely that your customers will be able to track all of these numbers or even a couple to contact your business.
With a Virtual Phone System, a single phone number is assigned to the business as a whole, which all employees and team members use to connect with clients and each other. No matter where your other team member is in the world, you can stay connected with one professional business number.
You can even choose between local numbers or toll-free numbers if it becomes necessary to utilize regional numbers for a focus point. This is also a possible perk of future calling campaigns you may establish for your business.
Communicate With Your Team Across Any Device
With a Virtual Phone System, you can connect and make and receive phone calls with any IP device. In other words, your laptop, tablet, and smartphone are all compatible with the Virtual Phone System, making it easy for you to stay connected with your business no matter what device you’re using or where you’re using it.
Most businesses rely on a minimum of three devices to conduct work. With the virtual phone systems available, you are automatically ready to go and have no need to purchase additional equipment in order to use a Virtual Phone System.
Greater Team Productivity
Work productivity and communication flourish with one established number and an easy way to get in touch at any time. There is no reason for delayed responses, giving team members more motivation to get back to one another in a timely manner. Urgent requests that require quick responses are also handled effectively, allowing business tasks to be completed efficiently as well.
Stay Connected With Virtual Business Solutions
With easy setup, cost-effective plans, and compatibility across today’s most common devices, there’s no reason not to look into virtual phone systems for your business. Contact a provider today and get started! Stay connected in the most accessible and affordable ways possible.
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