A cloud-hosted PBX (private branch exchange) system is an enterprise-grade telecommunications system that can be hosted in the cloud. A PBX is a system that allows you to manage phone calls in your business.
Cloud-hosted PBX systems are versatile and scalable, which means they’re great for small businesses with one or two offices, but they can also be used by larger companies with many locations.
The benefits of using a cloud hosted PBX system include:
1. Gives You a Competitive Edge
Your business is constantly competing for customers and attention, so having a PBX system that gives you an edge over the competition can make all the difference.
Your new system will allow you to communicate with customers, partners and colleagues from anywhere, giving you access to critical information at any time. You can also use it to communicate with staff in remote locations like head office or a retail store, which means less time spent on travel or coordinating meetings via phone or email.
2. Scalable
If your company ever grows to the point where it needs more features than one single PBX dictates, you can upgrade the system easily without having to replace everything at once.
You can also add users and extensions as needed. If a new employee joins, you don’t need to purchase equipment or software licenses for them. They just log into the system and start making calls with their extension number.
3. Saves Money
If you’re looking to cut costs, a cloud-hosted PBX system is a great place to start. You won’t have to spend money on hardware (such as servers) or software upgrades. You also won’t have to pay for maintenance or new features.
In addition, there’s no need for additional phone lines and hardware—all you’ll need is an internet connection and some basic tech skills.
This makes it easy for businesses with small budgets but big ambitions to get started with a powerful business communication tool without taking out a second mortgage on their house!
4. Cloud-based Means No Hardware To Maintain
With a cloud-hosted PBX system, you don’t need to purchase or maintain any hardware. This means that you won’t have to hire IT staff and/or pay for their training. Reduced costs associated with hardware maintenance also mean you’ll be able to enjoy all of the benefits of this service without breaking the bank.
In addition, a cloud-based system can be up and running in minutes—no waiting around for delivery or installation!
5. Makes Collaboration Easy for Your Team
Collaboration is an important part of business, and having a cloud-hosted PBX system means you can easily collaborate with your team. You can share calls and meetings with them, have a single point of contact for all your calls, and have a unified call experience.
6. The Simplicity
A cloud-hosted PBX system is simple to use. Adding new users, extensions, and voicemail boxes is easy with the click of a button. Streamlining your business communication will allow you to focus on more important things like growing your business!
In Conclusion
In the past, the only way to run a business was to have a physical phone system that you had to install in your office. But today, it’s possible to use a cloud-hosted PBX system that you can use just with all of your employees and customers. This way, everyone will have access to a range of other features such as voicemail, call transfer, voicemail transcription and more, all under one system.
Ingrid Maldine is a business writer, editor and management consultant with extensive experience writing and consulting for both start-ups and long established companies. She has ten years management and leadership experience gained at BSkyB in London and Viva Travel Guides in Quito, Ecuador, giving her a depth of insight into innovation in international business. With an MBA from the University of Hull and many years of experience running her own business consultancy, Ingrid’s background allows her to connect with a diverse range of clients, including cutting edge technology and web-based start-ups but also multinationals in need of assistance. Ingrid has played a defining role in shaping organizational strategy for a wide range of different organizations, including for-profit, NGOs and charities. Ingrid has also served on the Board of Directors for the South American Explorers Club in Quito, Ecuador.
